Services
The Anchorage Convention Centers not only provide spectacular venues for events both large and small—but we also provide a full-range of event support services to help ensure that our clients have exactly what they need, when they need it. Whether you need to collaborate with our meeting planners to nail down all the details of your event from top to bottom, or you need to address special lighting, electrical, or telecommunications needs—our job is to make sure that those needs are met and all the details are taken care of.
We are proud of our commitment to outstanding service and look forward to having the opportunity to help you make your event remarkable, memorable and successful.
Certified Meeting Planners
It’s a large convention, a gala fundraiser, a company picnic for a hundred or a thousand or, you want the perfect wedding.
You have an idea for your event, developed some of the details in your head. But you need help.
That’s why we’re here.
It’s the job of the dedicated professionals at the Anchorage Convention Centers to help plan events every single day. Our certifications range from CMP (Certified Meeting Planner) to Beverly Clark Certified Wedding Professional to NACE (National Association of Catering Executives). These experts and their colleagues look forward to assisting you in planning meetings, weddings and catering. They are trained to know what your event needs are and to make sure all the work gets done for you – and gets done right. We can help with your budget, your room configurations and floor plans, décor rental, planning, timing, flow, and food selections from our own Savor…Alaska catering department.
Whether you’re a full-time or first-time meeting or event planner, the ACC staff of certified professionals is waiting for your call to help make your event a memorable one. If you have questions, we’ll answer them and likely tackle a few queries you haven’t thought of quite yet.
This is our job…this is what we do best and we love to share!
Preferred AV, Internet, Telecom, Lighting by Imig
When it comes to A/V presentations at the Dena’ina and Egan centers, Imig Audio/Video has a long- standing reputation for cutting-edge quality. As the Centers’ “Preferred Provider”, Imig Audio/Video provides the equipment and technical staffing for conventions and trade shows, large group presentations, and individual workgroups or meetings.
In addition, Imig is the company to contact for:
Internet connectivity needs – access using Ethernet protocols for exhibitor spaces and meeting rooms. Imig will establish a reliable and robust connection, either wired or wireless – and you will have access to their emergency service if and when issues arise.
Over the summer of 2016 the complimentary wireless internet’s infrastructure at the Dena’ina Center was upgraded. The new wireless infrastructure consists of state-of-the-art hardware with support up to 4,000 concurrent users facility side serving from 29 Wireless access points featuring the latest in 802.11ac wireless technology. The Robust wireless allows 4,000 users to connect to the system at once with blazing-fast speeds up to 500 mgs upload/download and supports both 2.4 ghz and 5ghz WiFi.
Specialty Lighting: using either building’s existing facilities or bringing in addtional equipment
Telecommunications: for example, phone lines for phone, fax or credit card machines
Imig can even help with the creation and production of audio and video multi-media programs. Location shooting as well as meeting and event recording are all performed on the highest-quality broadcast formats to your exact specifications.
Please note that Imig, as the Preferred Provider, is the only A/V/Internet/Telecom provider authorized to access the Dena’ina and Egan A/V and Comms rooms. While a client may bring in other service companies of their choice, these other service companies will need to coordinate their requirements and activities with Imig, at specified reasonable Imig service rates: click here for Flat Rate Services document.
For additional and contact information, please visit Imig online at ImigAV.com
Rigging & Lighting
Anchorage Convention Center rooms offer incandescent and spot lighting, as well as metal halide. The high ceilings in Dena’ina’s Idlughet Hall, Tikahtnu Ballroom and Egan’s Explorers Hall are particularly well-suited to specialty light and sound installation with hanging points every 20 feet, equipped with 2,000 pounds of hooking-weight capacity.
While we recommend Preferred Provider Imig A/V for all your needs, there are several other excellent experienced Anchorage-based lighting companies to produce specialty lighting effects for events. Please note however that Imig is the sole company authorized to acces the Centers’ A/V and Comms rooms. Therefore any other provider will need to coordinate their requirements and activities with Imig, see their overview of Flat Rate Services. Depending on your needs, your event coordinator can help you find an appropriate vendor to ensure that your event shines as brightly as you like.
Electrical and Telecom
Our facilities are equipped with phone and data portals at every turn, and access to our robust wireless network makes the Internet available throughout our facilities.
Both centers feature wall/floor panels with 110v to 220v outlets as well as service corridors with 200A and 400A distribution boxes. Our staff is ready to provide additional plug-ins, extension cords—whatever it takes to deliver power to your event technology.
While we recommend Preferred Provider Imig A/V for all your electrical and telecom needs, there are other fine Anchorage-based companies available. Please note however that Imig is the sole company authorized to access the Centers’ A/V and Comms rooms. Therefore any other provider will need to coordinate their requirements and activities with Imig, see their overview of Flat Rate Services.
Whatever your connectivity requirements are—from Internet access to high-definition televisions—we can make sure you get what you need, as well as the power to run it all.
Ticketing
By purchasing tickets in advance, you know for sure you will be able to get into the event of your choice. The Anchorage Convention Centers offer the following options to obtain this peace of mind:
Online via Ticketmaster at www.ticketmaster.com
Charge-By-Phone toll-free: 1-800 745-3000
Sullivan Arena Box Office at 1600 Gambell Street. Their standard opening hours are Monday through Friday noon to 4pm. These may be extended for special events and occasions. Visit the Sullivan Box Office website for further details.
Day-of Event purchase at the Dena’ina or Egan Center. Each Center operates a Box Office for ticket pick-up and purchase on the day of events